Shipping policy

Shipping Policy

 

At Zynkly, we are committed to providing an efficient, safe, and reliable shipping service for all our customers, both domestically and internationally.

Order Processing

  • All orders are processed within 1 to 3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or holidays.

  • During high-demand periods, processing times may be slightly extended. In the event of a significant delay, we will notify you via email or WhatsApp.

Shipping Times

Estimated delivery times are:

  • Domestic (USA): 3 to 7 business days.

  • International: 7 to 20 business days.

  • Note: Delivery times may vary depending on the destination, local customs processes, and the courier company.

Shipping Costs

  • Shipping costs are calculated automatically at checkout based on your location and the weight of the order.

  • International Customers: Please note that additional costs such as taxes, duties, or customs fees may apply upon arrival in your country. These charges are the customer's responsibility and are not included in the product price or shipping cost.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your shipment's status in real-time.

International Shipping & Customs

We ship worldwide. However, please keep in mind:

  • The customer is responsible for complying with their country's import regulations.

  • Zynkly is not responsible for packages held or delayed at customs.

  • Delivery estimates do not include potential customs clearance delays, which are beyond our control.

Responsibility & Delays

Zynkly is not liable for delays caused by:

  • Courier company issues.

  • Customs processing.

  • Adverse weather conditions.

  • Incorrect shipping information: Please double-check your address before completing your purchase.

Undelivered or Returned Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or failure to claim the package at customs, the customer will be responsible for the cost of reshipping.

Contact Us

If you have any questions regarding your shipment, please reach out to us through our official support channels.

Thank you for choosing Zynkly.